Travelers Insurance

Home Owners Insurance Plan Details and Reviews for Travelers Insurance
Quick Claim Access:
Contact Number: 866.678.0492
Web: www.travelers.com

Overall Rating: Not Available

Total Reviews: 3

Reviews

  • Saxy | 05/19/12, 1:54 pm |  Rate this review: Add rating  Subtract rating  
    • Customer Service: 3 Star Rating3 Star Rating3 Star Rating3 Star Rating3 Star Rating
    • Service Timeliness: 2 Star Rating2 Star Rating2 Star Rating2 Star Rating2 Star Rating
    • Repair/Replacement Service: 4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
    • Overall Rating: 2 Star Rating2 Star Rating2 Star Rating2 Star Rating2 Star Rating

    Well, is cheaper than it is in California. Call some of the big caerirrs, Farmers, Auto club, State Farm, Allstate (not sure if Allstate is still doing homeowners insurance), ect.I like State Farm. They pay their claims well. Keep your homeowners and auto insurance with the same company to get the most discounts on both policies.

  • Anj of Peq, NJ | 06/25/12, 4:42 am |  Rate this review: Add rating  Subtract rating  
    • Overall Rating: 1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating

    I just got rid of this company after being treated like ** by their flood “adjusters” and having to prove and defend flood damage to my home. Now I am told the company is no longer handling flood claims! That is not justice but serves them right!

  • Julie of Acworth, GA | 01/18/13, 5:51 am |  Rate this review: Add rating  Subtract rating  
    • Customer Service: 3 Star Rating3 Star Rating3 Star Rating3 Star Rating3 Star Rating
    • Service Timeliness: 2 Star Rating2 Star Rating2 Star Rating2 Star Rating2 Star Rating
    • Repair/Replacement Service: 2 Star Rating2 Star Rating2 Star Rating2 Star Rating2 Star Rating
    • Overall Rating: 2 Star Rating2 Star Rating2 Star Rating2 Star Rating2 Star Rating

    I have had 2 homes and multiple cars insured with Travelers since 1998. I have never had any claims with them before. I had 3 separate home claims due to water-related damage, one in February, July & Nov. 2011. There was no one home when 2 of these incidents happened. Each time, I paid my $1000 deductible. I also had 2 vehicle claims in December 2011 with a $500 deductible each, one when my car was broken into, items stolen & damage done. The second was 2 weeks later when someone backed into my car in a private parking lot. It was ruled a “no fault” accident and I wouldn’t have worried about it but I was trying to sell my vehicle and a big dent on the rear quarter panel wasn’t a strong selling point. Travelers tried to cancel me and said I need someone to inspect the roof even though none of the claims involved the roof.I had a contractor come in and inspect it and issue the letter they needed to continue covering me. I ended up selling my car in April 2012 & leased a new car. Travelers was way too high so I got auto insurance with someone else but left my home insured with Travelers. I thought everything was okay until I got home yesterday, October 23, 2012, and saw the letter from them saying they were not going to renew my policy and I had 30 days to find new insurance. The reason on the letter was due to the 3 claims on the home in 2011, even though I have never had any claims up until that point nor after. There was no contact number on the letter. It said to contact my agent and I had 30 days to send in a written request for additional information. I’m supposed to shop for insurance & write a letter requesting more info. It seems like they are hoping people won’t bother & will just walk away.I contacted my mortgage company to see when they mailed the last payment for insurance from my escrow account to Travelers. I was told they sent a check in January 2012 and it was returned. Then I asked why didn’t my mortgage company or insurance company notify me in January that they had no intentions of renewing my policy. My mortgage company said that it was my insurance company’s responsibility to notify me which they did, 30 days before it expires but they knew in January, 8 months prior to the letter I got yesterday that they were not going to renew due to the returned payment. This all seem super shady to me. There should be laws against them dropping you after a claim and not notifying you as soon as they know they are going to drop you. They never had any problems as long as they were getting my money and I didn’t have any claims.Remind me again why we have to have insurance – to give someone my hard-earned money as long as I don’t have something beyond my control happen and actually have to file a claim? My mortgage company advised me that if I can’t find someone to write a policy for me, they will do it but it will cost me about 3 times what my current policy cost. Why does this feel like a total violation? I fought for 2-1/2 years to get my home loan modified after going through a horrible, long & drawn out divorce so that I could continue to provide a stable home for my kids who have already been through so much (this is the only home they have known) and now this! If my insurance triples, my payments will be back to where they were before the modification and I will lose my home. This is horrible. Shame on the insurance companies that won’t look at the big picture.

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